Policies

A non-refundable deposit is required to secure your appointment. The deposit is deducted from your total balance on the day of your visit.

Appointments may be rescheduled once with at least 48 hours notice. Late cancellations or no-shows forfeit the deposit, as the slot is held exclusively for you.

Please arrive 10 minutes before your scheduled time. If you arrive more than 15 minutes late, we may need to reschedule your appointment to maintain the quality of service for all clients.

For permanent makeup services, a patch test is required at least 48 hours before your appointment. Please contact us to arrange this.

We accept bank transfers, card payments, and cash. All payments are processed securely at the time of booking or in-studio.

Deposits are non-refundable. In the event of cancellation by the studio, you will be offered a full refund or the option to reschedule at your convenience.

Refunds for service dissatisfaction must be requested within 7 days of the appointment. We ask that you contact us directly so we can address your concerns and make it right.

Prices are subject to change without prior notice. However, once a booking is confirmed, the price agreed at the time of booking will be honored.